Return policy

 

Thank you for choosing STUFFEDS! We curate delightful stuffed companions from around the world to bring joy and happiness. Every STUFFED is carefully inspected and gently packaged before shipment to ensure it arrives ready to be loved.

Because STUFFEDS are plush and personal by nature, we’re unable to accept returns or exchanges on orders once they have been shipped, except in cases where the item arrives damaged, defective, or is not delivered.

Damaged or Defective Items

If your order arrives damaged or defective in any way, please contact us within 7 days of delivery at hello@stuffeds.com with your order number, a brief description, and photo. We’ll arrange a replacement or full refund, including any shipping costs, as quickly as possible.

Non-Delivery

In the rare event that your order does not arrive, please notify us so we can investigate with the carrier. Once confirmed, we’ll provide a replacement or refund for the undelivered item.

Our Commitment

We are passionate about providing our customers with the most creative and luxurious plush animals on the market. As a result, we periodically update our collections to make room for the new crew. We encourage you to visit frequently to see what’s in store!

Thank you for understanding our policy — it helps us maintain the highest standards of product hygiene and quality for every customer.